Privacy Policy

Concusto Co., Ltd. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided by the Company (hereinafter referred to as "Services").

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information. It includes information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions.

Article 2 (Collection of Personal Information)

The Company collects personal information such as name, company name, email address, and inquiry details when a user uses the contact form on our website.

Article 3 (Purpose of Collection and Use)

The purposes for which the Company collects and uses personal information are as follows:

• To respond to user inquiries (including identity verification).
• To provide and operate our Services.
• To contact users as necessary for maintenance, important notices, etc.
• To identify users who violate the Terms of Service or try to use the service for fraudulent or improper purposes, and to refuse their use.
• Purposes incidental to the above purposes.

Article 4 (Changes to Privacy Policy)

1. The contents of this Policy may be changed without notice to the user, except for matters otherwise provided by law or this Policy.

2. Unless otherwise specified by the Company, the modified Privacy Policy shall take effect from the time it is posted on this website.

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, the Company will not provide personal information to third parties without obtaining the user's prior consent. However, this excludes cases permitted by the Personal Information Protection Act or other laws and regulations.

• When it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the person concerned.
• When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person concerned.
• When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the person concerned is likely to impede the execution of such affairs.

Article 6 (Contact Information)

For inquiries regarding this policy, please contact the following:

Address: 3F Mitsuhashi Bldg, 1-3-3 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan
Company Name: Concusto Co., Ltd.
Department: Personal Information Protection Administration Office
Email: contact@concusto.com